Support for New Medicine Service

The new medicine service (NMS) focuses on patients with long term conditions that have been prescribed new medicines. It is hoped that NMS will also lead to the following outcomes:

  • improve medicines adherence
  • increase patient engagement with their condition and medicines, which will support them in making decisions about their treatment and self management
  • reduce medicines wastage
  • reduce hospital admissions due to adverse events associated with medicines
  • increase reporting of medicine adverse reactions by pharmacists and patients
  • positive patient assessments
  • provide evidence base on the effectiveness of the service
  • enable the development of outcome and/or quality measures for community pharmacy

This builds on the current range of advanced pharmacy services available to patients. As an advanced service community pharmacies will need to fulfil certain criteria in order to be able to offer the service, however pharmacies can choose whether or not to provide the service. A one-off payment for implementation of the service will be provided to those offering the service, as well as target payments that are based on the quantity of consultations completed.

NMS will primarily focus on five clinical conditions: asthma; COPD, type 2 diabetes, antiplatelet/anticoagulant therapy, and hypertension. Patients can be offered the service when they present with a prescription for a new medicine in pharmacies, or may be referred to the service by prescribers.

New video for pharmacists on New Medicine Service

Paul Johnson talks you through the process and explains how it will all work.

Watch the video now »

Pharmaceutical Journal Articles

NMS Series

Changes to the pharmacy contract mean that, from October 2011, all pharmacies in England will be required to have a whistle-blowing policy in place. The PJ looks at what pharmacists need to know
The focus of the new medicine service is adherence. Easy? A pharmacist gets a taste of her own medicine and reflects on her reaction to the prospect of adopting a one-a-day regimen
Evidence to back new medicines service
NMS – an opportunity that must be seized
NMS – The Co-op already on starting blocks
NMS – how to do a consultation on the phone


Update on asthma management
Asthma: the condition and its diagnosis
Asthma: treatment and monitoring
MURs with a twist: tweaking the format to achieve specific targets
Patients with asthma: problems revealed by medicines use reviews
Steroids better than montelukast in acute asthma exacerbations in children (POEM)


COPD: management
COPD: clinical features and diagnosis
Helping COPD patients in the community
Oral prednisolone equals IV prednisolone for COPD exacerbation (POEM)

Type 2 Diabetes

Type 2 diabetes: pathophysiology and clinical features
Type 2 diabetes: Management
Managing diabetic emergencies
Rosiglitazone withdrawal: what does that mean for medicines management?
How to interpret blood glucose monitoring charts and adjust insulin doses
An update on insulin analogues

Antiplatelet/Anticoagulant therapy

Atrial fibrillation: management
Can I take herbal products or dietary supplements with my warfarin?


Overview of hypertension treatment
Monitoring hypertension: how and why

Articles on concordance/adherence

The challenge of adhering to the NICE guidance on medicines adherence
Why adherence is a sensitive issue
Compliance is a complex matter
How to help if a patient can't swallow
What is concordance?
How concordance and patient empowerment challenge pharmacy
Patient information needs patients
Concordance - is it a synonym for compliance or a paradigm shift
Compliance, concordance and respect for the patient's agenda
Why do older people not always take their medicines?
How to achieve concordance through ethnic sensitivity and lateral thinking: A case study
How pharmacists can encourage adherence to long-term treatments for chronic conditions
Adherence: a taste of my own medicine

Latest New Medicine Service news from PJ Online

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