Online – our online enquiry form is available to use 24/7

By phone – call the team direct on 020 7572 2302 (Monday to Friday, 9am to 5pm)

By email – email the team at support@rpsgb.org

RPS support provides timely, relevant and high-quality professional support, exclusively for our members, as a core function of the Society.

Our members can seek advice, support and guidance around professional practice as well as the decision making processes surrounding legal and ethical issues. The team consists of pharmacists and advisors from different pharmacy sectors working in collaboration with other departments including science and research, the library and the museum and external expertise. The varied skill mix of our team and our collaborative approach provides members with the support they need.  The focus of the service is on supporting pharmacists in their daily practice and professional development by providing practical, evaluated advice through quality-assured and consistent services tailored to pharmacists' needs.

First port of call

Designed to be the first port of call for all members' queries, this confidential service is available via online form, telephone and email. This allows members to make enquiries at a time and in a way that suits them.

RPS support service can assist with many types of query including the following areas:

• General pharmacy practice
Current and best practice as well as new areas of pharmacy practice and service developments. Includes clinical queries (in collaboration with UKMi), tablet identification, foreign medicines and travel advice on vaccines and malaria prophylaxis.

• Legal and ethical advice
Bulletins and updates on the latest legal and ethical issues encountered in daily practice. Advice and support with exercising professional judgement and dealing with ethical dilemmas and professional issues.

• Continuing professional development
General advice and support on recording CPD entries.

Careers support whether you are just starting out in your career or returning to practice including returning to practice and changing your sector of practice.

• Professional support tools
We produce a range of concise and user-friendly professional, legal, ethical and good practice guidance materials to support you in your day to day practice. Click on the topics below for more information:
– Alcohol use disorders
– Diabetes
– Diagnostic testing and screening
– Good dispensing
– Homeopathic with herbal products
– Mental health
– Obesity and Weight Management
– OTC Tamsulosin
– Responsible Pharmacist
– Sexual health
– Specials

• Support for online services
Advice and help with using the RPS website, virtual networks and local practice forums

• RPS Support updates
The RPS Support team are developing and publishing regular updates to help support you in your day to day roles.
– Advice on the use of rosiglitazone (Avandia, Avandamet) for diabetes
(7 September)
– Shortage of Vitamin K preparations (6 August)
– Sativex now available as a licensed product (2 August)
– What can a nurse prescribe? (21 July)
– Supply problems with Sinemet (5 July)
– Pharmacist Prescribers (29 June)