Refund policy
CONFERENCES
Terms and Conditions
Should you find that you are not able to attend the event after booking a place, please notify us in writing as soon as possible, via email, fax or post. If a colleague is able to attend in your place and you notify us in writing, we are pleased to accept the substitution at no charge. Substitution is permitted at any time if notified in writing.
In the event that it is necessary to cancel a registration, please notify us in writing via email, fax or post. The time of notification is taken at the date of receipt of your request. For cancellations, the following refunds will apply:
• More than 30 working days before the event = 100% of the fee (minus 15% admin fee)
• 30 –14 days = 75% of the fee
• Less than 14 days = no refund
We reserve the right to amend the programme.
In the unlikely event that the conference is cancelled, delegates will receive a full refund of the fees but we can not be held liable for other expenses incurred by delegates.
COURSES*
Terms and Conditions
Should you find that you are not able to attend the event after booking a place, please advise us in writing as soon as possible. If a colleague is able to attend in your place and you notify us in writing, we are pleased to accept the substitution at no charge. Substitution is permitted at any time if notified in writing.
In the event that it is necessary to cancel a registration, please notify us in writing via email, fax or post. The time of notification is taken at the date of receipt of your request. For cancellations, the following refunds will apply:
• More than 30 working days before the event = 50% of the fee
• 30 working days or less = no refund
We reserve the right to amend the programme.
In the unlikely event that the course is cancelled, delegates will receive a full refund of the fees but we can not be held liable for other expenses incurred by delegates.
*Courses include all events which have two or more days of educational content.
JPAG EVENTS
Terms and Conditions
Delegate fees are payable upon registration and are not refundable. E-mail confirmation of registration will be sent within 5 working days – please contact us if you do not receive confirmation from us. Notified substitution is allowed at any time.
RPS EVENTS TEAM CONTACT DETAILS
Telephone: 0845 257 2570
Fax: 020 7572 2506
Email: events@rpharms.com
