New "How to use our near miss error tools" video

Our near miss error tools have been very popular, so we've developed a new video guide to help pharmacists use these tools to record, analyse and prevent future dispensing errors. 

The set of tools comprises the:

  • Near Miss Error Log which can be used to record near miss errors and information about the environment in which it occurred.
  • Improvement Tool enables you and your team to analyse and review information captured in the log. This allows trends and contributing factors to be identified so that an action plan can be developed with the aim of preventing similar near miss errors in future.

These new tools help support clinical governance in pharmacy and promote an open culture of reporting near miss errors.

Both of these tools, information on how to use them and the brand new video guidance, can be found on our Near Miss Errors page. You can also quickly access this page by going to