3. Enhancing patient experience and access to care

Best practice

More and more pharmacy teams are providing medicines quickly and safely, as well as supporting access to urgent and primary care services.

What's their secret?

Virtual wards

Heather Smith


PCN and Comm Phy network

Minesh Parbat


Supporting vulnerable people

Baguiasri Mandane

Seven-day services

Liz Jamieson


Seven-day services

Caroline Cheng