Training and Education Resources

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The Joint National Plan for Inclusive Pharmacy Practice aims to bring inclusive pharmacy practice into everyday care for patients and the public.

The plan will support the prevention of ill health and address health inequalities within our diverse communities.

The plan highlights the need for cultural understanding and awareness, so we have compiled a list (below) of current training and resources on culturally competent healthcare delivery, with HEE, APTUK, and RPS, and partners.

More resources and examples of good practice will be added as they become available.

The plan is intended to provide a framework to help organisations progress along the route towards cultural competence and inclusive practice.

Who are these resources for?

These resources are for those in patient care delivery roles, as well as supervisors, trainers and educators of the registered and unregistered pharmacy workforce and early careers pharmacists and pharmacy technicians and students.

The plan has been collaboratively co-produce by the Chief Pharmaceutical Officer’s team at NHS England and NHS Improvement, the Royal Pharmaceutical Society (RPS) and the Association of Pharmacy Technicians UK (APTUK) to work with partners across the pharmacy sector to address equality, diversity and inclusion across all parts of healthcare in England, including what the RPS and APTUK have already been undertaking.

Next steps

To find out more about delivery of culturally competent care and inclusion and diversity, go back to our RPS I&D page and join the ABCD group.

Explore resources for:

Practice Educators
For those directly supporting trainees, as Pre-Registration trainee pharmacy technicians, MPharm, trainee pharmacists, and designated prescribing practitioner (DPPs).

Training Programme Leads
For those supporting teams and others in their role as educators.

Leadership Skills and Development
Programmes supporting individual leaders who are pharmacy professionals.

Health Inequalities
How to deliver culturally competent healthcare for communities and people with an ethnic minority background

For Practice Educators

Readily available learning to inform practice as an educator and pharmacy professional.

Diversity, Equal Opportunities and Human Rights

Equality, diversity and inclusion (EDI) are central to the NHS, in terms of both employment and service delivery. This session offers the opportunity to consider your role in relation to EDI and explore the key principles involved. There are opportunities throughout the session to apply the learning to practice through carrying out activities and reflecting on these.

Diversity, Equal Opportunities and Human Rights

Helping Others Learn (CPPE)

The aim of this learning programme is to provide an overview of teaching and learning theory for adults and includes case study examples available for use or adaptation in your workplace, with consideration for EDI.

Helping Others Learn

Transgender healthcare

Learn how to:

  • Describe issues faced by the transgender and non-binary community face within healthcare
  • Introduce measures to make your pharmacy more inclusive and a safe space for the transgender and non-binary people
  • Demonstrate a team approach to supporting transgender and non-binary people with health and social care issues.

CPPE Transgender healthcare - consulting with dignity and respect

Includes an option to support the future workforce develop their professional identity as part of the community, and its diversity, as a community immersion project, an example.

BMJ Community immersion project to enhance medical students understanding of the health needs of the most vulnerable in the community

From FutureLearn, is this accessible and timely resource to share with learners and teams.

FutureLearn Exploring Intersectionality and What Makes You Unique

The Meaning and Application of Cultural Competence

An overview related to physiotherapy that offers a range of questions to guide a self assessment of recruitment and induction to a post, within the context of cultural competence.

Organisations must step up and help to stamp out prejudice, and build diverse and supportive cultures of respect and fairness for all. The CIPD continues to develop practical content to help people professionals tackle these challenges.

Podcasts are also available, exploring inclusion and diversity.

Race Microaggressions

What is a race microaggression? What shouldn't you say? And how to handle it if you experience or witness a race microaggression.

RPS Race Microaggression resource


For Training Programme Leads

Differential Attainment

Support for anyone co-ordinating training programmes - it's written for medical trainees, but can be adapted for supervisors across pharmacy. Includes PowerPoints presentations and notes, and video clips on good practice.

Articles and References

The following articles and references may help, but may require an Athens account or using the RPS e-Library.

Institutional strategies to achieve diversity and inclusion in pharmacy education
Author(s): White, Carla; Louis, Brittney; Persky, Adam; Howell, Davon Townsend; Griffin, LaToya M; Simmons-Yon, Amica; Scolaro, Kelly L
Source: American Journal of Pharmaceutical Education; Jun 2013; vol. 77 (no. 5); p. 97. Publication Date: Jun 2013. PubMedID: 23788808. Database: Medline

Centre for Ethnic Health Research

The Centre for Ethnic Health Research provides opportunities to be at the heart of practical solutions, through focussed work with communities. It has established links with the Academic Health Sciences Network (AHSN); local Clinical Research Networks (CRNs); Local Clinical Commissioning Groups (CCGs); CLAHRC partner institutions

The Centre for Ethnic Health Research, offers training and existing infrastructure for public engagement and involvement to help improve the quality, quantity and impact of research output in the area of ethnic and migrant health.

For Leadership Skills and Development

NOTE: all new enrolments for Leadership Academy Programmes are paused due to COVID-19.

Leadership Programmes