This interim statement of professional standard has been created in response to requests for professional guidance to support the supply of OTC medicines. It has taken into account relevant pre-existing professional guidance, standards and RPS policy. This guidance provides additional context to, and should be used together with the GPhC regulatory standards for registered pharmacies.
Pharmacy owners, pharmacists and the pharmacy team are expected to work to these professional standards. Ultimately, these standards will help patients experience a consistent quality of service that will protect them from incidents of avoidable harm and help them to get the best-outcomes from their medicines.