Referral Toolkit


The potential of community pharmacists to improve patient safety at the point of hospital discharge is huge but untapped at present.

We believe that patients in hospital should be routinely referred to their community pharmacist for post-discharge assistance with medicines. 

Community pharmacists can support patients to ensure that they get the best from their medicines by providing the new medicine service and post-discharge medicines use reviews, or just update their patient medication records with any changes.

Ideally, such referrals should be made electronically. If discharge letters are electronically produced in hospital, community pharmacists should have access to these as part of the referral process.

Sections on this page

  • Background
  • Vision for the future
  • Where to go for further information

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