Developing audits to use in service evaluation


Presented by Dr Josie Solomon MRPharmS, Joint Head of Postgraduate Pharmacy and CPD De Montfort University.

About this webinar

The aim of this webinar is to introduce a new method of service evaluation for pharmacy services.

The objectives are as follows:

  • To re-think approaches to audit and service evaluation
  • To learn how to align audits to the local context, in order to “fix the right problem”
  • To understand the rationale for this change of approach
  • To discuss findings from case studies that have used this approach.

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