Collaborator Assessment
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Leadership in a team
Responsibilities and roles in team, managing performance, influencing colleagues, different leadership styles for different situations, anticipating & overcoming challenges
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Summary of discussion *
The pharmacist took the lead on creating the content but collaborated with a wide range of stakeholders throughout the process. This involved engaging a number of senior stakeholders (consultants, clinical directors). In developing the guidance, some areas of contention arose – the pharmacist had to navigate these, influencing the clinicians from different teams to reach a consensus.
The other challenge the pharmacist faced was getting responses from stakeholders in a timely fashion. This led to issues with overall delivery of the guidance document. However, as the project progressed, the pharmacist introduced approaches that helped to keep the project on track (regular stakeholder meetings, and firm deadlines).
The pharmacist demonstrated their ability to influence other colleagues (including a broad range senior colleague), managing contentious issues to reach a consensus, and successfully deliver a Trust wide project.
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Effective services
Delivering high-quality care; constraints, targets, safety, risk management, governance, resource use and efficiency.
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Summary of discussion *
The pharmacist recognised an issue that was arising regularly and had led to a number of prescribing errors. Recognising that it was a challenging area, with complex information to navigate, the pharmacist decided to take action and develop the guidance document.
They used their clinical expertise and ability to analyse data from a range of sources in order to draft guidance that was clear and applicable, and which met the needs of the broad range of teams that would have to access it.
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Acting in a team
Team working, respect for others, integrity, contribution to meetings, delegating or accepting work/responsibilities, conflict resolution.
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Summary of discussion *
The pharmacist demonstrated their commitment to team working, bringing the working group together, respecting the viewpoints of others, and working collaboratively to develop the guidance.
They contributed significantly to meetings, leading the direction of both collaborative meetings, and the work overall.
One area for development that was identified was the ability to delegate tasks to others. The pharmacist took on all the responsibility for creating and revising the guidance, when they could have benefited from delegating some actions to others.
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Direction setting
Decision making, judgement, implementing new practices/guidelines, prioritisation.
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Summary of discussion *
The pharmacist showed leadership in setting a strategy to develop an intervention to address an unmet need that had the potential to cause harm to patients.
They successfully implemented a new guideline within and across their organisation.
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Enabling improvement
Service benchmarks, audits, guidelines, innovation, problem solving, managing change, incident and complaint feedback
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Summary of discussion *
Not discussed.
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Reflective practice
Challenging ideas, taking a critical view, adapting and changing approach
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Summary of discussion *
The pharmacist demonstrated their commitment to improving practice, recognising an issue, and taking action to address.
They challenged the current protocol and developed and implemented a new resource to support safer use of medicines across their organisation.
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