Our mentoring service allows potential mentees and mentors to connect and set up long-lasting, valuable relationships which help both parties develop their careers and skills.

We have a suite of resources available for both mentors and mentees to help you build your relationship and make sure that you both get as much out of it as possible.

Podcast

Our President, Sandra Gidley, used her PrezCast podcast series to talk about her own mentoring experiences. 

Here's what she had to say...

 

Mentors

As a volunteer mentor you’ll be a role model, helping your fellow pharmacists to progress their careers and improving standards of care for patients everywhere. You’ll build long-term, high-quality relationships that will benefit both of you.

Mentors and mentees come from all sectors and career stages.

Why become a mentor?

Stageofcareerqualify

Because your support – both professional and personal - will guide the next generation of pharmacists, and help you to develop new and existing skills (e.g. management skills).

Being a mentor means seeing things from a different perspective and gaining the opportunity to reflect on your own values, assumptions and beliefs – all whilst giving something valuable back to the profession.

What does mentoring involve?

Once you’ve created your profile, you will appear on the mentor search list. Mentees will then be able to contact you to request a mentoring relationship.

If and when you accept, you’ll meet and talk regularly with them to discover their strengths and weaknesses, develop their skills and expertise and explore career possibilities.

You’ll use your knowledge and experience to advise them in their learning and professional development.

How can we help?

Are you looking to develop your mentoring skills? Complete our short survey here to tell us the type of training you would like to have available to you.


Mentees

As a mentee, you’ll be able to find a mentor from our diverse pool of professionals who will be able to support (and sometimes challenge) you through your career and equip you with the tools to be the best that you can be.

Why become a mentee?

Finding a mentor can help you with a broad range of professional challenges, and can act as a neutral contact that can help you deal with challenging situations that you face in your day-to-day practice.

What does mentoring involve?

Once you’ve created your profile, you will be able to search our network of mentors, and find the most appropriate person to support you. Simply send them a request for mentorship and then you will be able to contact each other to arrange your first discussion, and all your future meetings.

Use the available resources with your mentor to clarify your ambitions and goals, and explore how you can achieve them.

Mentoring FAQs

General FAQs General FAQs

How do I contact my mentee/mentor? How do I contact my mentee/mentor?

From the main navigation bar (at the top of the screen), click on Relationships. Next to each mentee/mentor you have established a relationship with, there is a link to Messages - you can contact your mentee/mentor directly from here.

We do not provide any personal or contact details to you or your mentee/mentor.

How do I update my profile? How do I update my profile?

From the main navigation bar (at the top of the screen), click on Profile. Here you can add, remove, or change your profile information. Once you are happy with your changes, just click the Save Profile button for others to see your updated profile.

How do I change/retrieve my password? How do I change/retrieve my password?

On the home screen, click Forgotten password? at the bottom of the Account Login panel and follow instructions to reset your password.

If you are already logged into your account then please log out first.

How do I change my email address? How do I change my email address?

Once you have logged into your account in the top right hand corner of the screen you will see Edit Account, click on this. In the email field, update your email address and then press save.

How do I cancel my account and withdraw from the programme? How do I cancel my account and withdraw from the programme?

When logged into your account, click Edit Account at the top of the screen, then click Delete Account. When prompted, confirm that you want to delete your account. This will withdraw you from any existing relationship(s) and will mark your account as inactive on the system.

If you require us to permanently delete all the personal data associated with your account then please submit a support request or contact us by phone, email or mail.

How do I arrange a meeting using the platform? How do I arrange a meeting using the platform?

You can use the platform to send out meeting requests to users you are in an active relationship with. To use this feature click on the Relationships tab, choose the relationship you want to set up the meeting for, click on the Tools option then select Meetings. You can then complete the meeting information and press Save. Once you pressed Save a notification will be sent to the mentor/mentee you have arranged the meeting with.

How do I view the SWOT / G-STAR / Goals for my relationship? How do I view the SWOT / G-STAR / Goals for my relationship?

Once a proposal has been accepted your Relationship dashboard will show a First conversation button. When you click on this you will be able to access the SWOT, G-STAR and Goals tools, which both parties in the relationship can use. These tools can be useful in helping to clearly identify challenges and opportunities to work on during the relationship.

Once you have completed and saved the tools you can re-access them by going into the Relationships tab, and using the Tools option. You can then either view, amend, update or add new.

How do I view the proposal for my mentoring relationship? How do I view the proposal for my mentoring relationship?

Find the relevant relationship and then click on the Details link. You will then be able to view the proposal.

I have a complaint about the mentoring programme, who should I contact? I have a complaint about the mentoring programme, who should I contact?

We strive to ensure that you always have a positive experience, but understand that there may be occasions where your expectations may have not been met.

If you have a complaint about any aspect of the mentoring programme, please contact our professional support service at [email protected].

Further information on our complaints procedure can be found here: https://www.rpharms.com/about-us/contact-us/complaints-procedure.

Can I access resources once my mentoring relationship has closed? Can I access resources once my mentoring relationship has closed?

You will still be able to access all the mentoring resources even when your mentoring relationship has closed.

To view the resources associated with your first conversation, relating and maintaining momentum and ending the relationship, simply select the ‘Relationship’ tab, then click on ‘Completed’ next to your mentor/mentee name.

To view the introductory information about mentoring, select the ‘Learn more’ tab.

The ‘Need help?’ tab will take you to the FAQs for mentoring.

How do I provide feedback about the platform and resources? How do I provide feedback about the platform and resources?

We welcome your views and feedback on our platform and resources. If you have a suggestion of how we can improve the functionality or user experience please email your comments to [email protected], and we’ll ensure that it is considered at our next product/service review.

Can I still send messages to my mentor/mentee once the mentoring relationship has ended? Can I still send messages to my mentor/mentee once the mentoring relationship has ended?

You will still be able to contact your mentor/mentee through the platform once you have closed the relationship. You will be able to view the link under the ‘Relationship’ tab.

To send a message on the platform, select the ‘Messages’ button next to the mentor/mentee name.

Will my mentor/mentee be able to view my SWOT analysis, G-STAR goal and SMART objectives? Will my mentor/mentee be able to view my SWOT analysis, G-STAR goal and SMART objectives?

Your SWOT analysis, G-STAR goals and SMART objectives will be visible to mentors/mentees that you have been matched up with.

You will be able to complete a new G-STAR goal and SMART objective tool for each mentoring session. 

How do I update my account details? How do I update my account details?

To update your account details simply select the ‘Profile’ tab and edit the relevant field. Please note that if you change details in the following fields this will influence the list of matched mentors:

  • I am seeking a mentor to help me with the following areas
  • I would like support with the following specific skills
  • Sectors
  • Location

What are the areas of support and skills within the mentor/mentee profile? What are the areas of support and skills within the mentor/mentee profile?

The area of support and skills options are listed below:


Areas of support

  • Careers advice
  • Continuing professional development
  • Equality and diversity
  • Leadership
  • Preparing for professional qualification
  • Pre-registration training
  • Returning to practice
  • Senior management
  • Technical knowledge
  • Transitioning into a new role / sector
  • Revalidation support
  • Research
  • Faculty support


Skills

  • Communication
  • CV building
  • Enterprise skills
  • Interviewing
  • Job searching
  • Presentation skills
  • Self-confidence
  • Study skills
  • Team working
  • Time management
  • Leadership
  • Managing change
  • Negotiating
  • Project Management


As a mentor, if you are able to provide support that is not listed in the fields, please state this your bio, so mentees can see this within your profile. 

Mentee FAQs Mentee FAQs

What should I write in my bio? What should I write in my bio?

Include what you are hoping to get out of a mentoring relationship, and any specific areas you would like to discuss or receive guidance on. It is important that you provide as much information as possible since this will help your mentor to determine whether they are able to provide you with the right support, and plan how they might help you to achieve your goals.

How do I search for a mentor? How do I search for a mentor?

Once you've completed your profile, you're ready to search for a mentor. From the main navigation bar (at the top of the screen), click on Find Mentor. The search will automatically populate with the fields that you have listed in your profile, and will show you the mentors who are your closest match based on these details.

You can add in more search terms by clicking in each box, or remove what is there by clicking the cross on that particular field. Click Update search results to see your new list of potential matches. Once you find a potential mentor, click on View Details to see their full profile, and send them a request or question. Within your message, include some information about what you are looking for from a mentoring relationship, and some details about why you think they would be an appropriate match for you.

How can I ensure I get the best matches for a mentor? How can I ensure I get the best matches for a mentor?

We will do our best to offer you the best matches to choose from, however, there are a few things you can do in your search to increase the chances of finding your ideal mentor:

Be specific: Stick to just three skills and expertise areas to narrow your search

View their profile: Read their bio and check to make sure they can offer what you are looking for

Tailor your request: Edit your mentor request and take the time to explain what you are looking for. This will help the mentor determine if they can support you.

How long should I wait before a mentor accepts my proposal? How long should I wait before a mentor accepts my proposal?

Generally, most mentors respond quite quickly to proposals. However, to allow for the fact that a mentor may be unable to review and respond to a proposal we send out reminders to mentors 3, 7 and 15 days after a proposal is sent.

If they have still not responded after 21 days, we will automatically withdraw your proposal to the mentor and ask you to select an alternative mentor.

How do I edit my mentoring proposal? How do I edit my mentoring proposal?

From the main navigation click on Relationships. Find the relevant relationship and then click on the Details link. You will then be able to view the proposal. In the bottom right hand corner you will see Edit details. You can click on this to make changes to the proposal.

How do I withdraw / re-instate my mentoring proposal? How do I withdraw / re-instate my mentoring proposal?

From the main navigation click on Relationships. Find the relevant relationship and then click on the Details link. In the bottom left hand corner of the proposal you will see Withdraw. You can click on this to withdraw the proposal. The other person in the relationship will be notified of the withdrawal. If you then wish to re-instate the proposal you can simply click on the Reopen Request in the bottom right hand corner of the proposal.

My request for a mentor has been declined, what should I do now? My request for a mentor has been declined, what should I do now?

If a mentor feels that they are not the right person to support you, they will decline your mentoring request. While this can feel disheartening, there are many reasons why they may not feel able to assist with your particular needs. Take a moment to reflect on your search terms when you continue your search for a mentor.

I've achieved my mentoring objectives, what should I do next? I've achieved my mentoring objectives, what should I do next?

We are delighted that you have achieved your objectives, we hope you enjoyed your mentoring experience. It might be useful to reflect on your experience and think about what you've learned and how this has impacted your practice. You could even link your mentoring experience to a revalidation entry, or use it for RPS and other professional development programmes, such as the RPS Faculty.

If you have been inspired by this experience, you could also consider becoming a mentor yourself. We have lots of resources you can use to get started.

How does the system match me up to the ‘right’ mentor? How does the system match me up to the ‘right’ mentor?

You will be matched up with mentors based on the following criteria:

  • Area of support
  • Skills
  • Practice sectors
  • Location

Your matched mentors will be listed in order of relevance to your search criteria. Terms that match to your search will be highlighted next to the mentor’s details.

You can change your criteria at any point within your ‘Profile’, but also within on the ‘Find Mentor’ tab. Please note that any changes you make to your search criteria on the ‘Find Mentor’ tab will not be permanently saved.

Can I limit the number of mentoring relationships as a mentee? Can I limit the number of mentoring relationships as a mentee?

You have control over your mentoring relationships and the number of relationships. A relationship is created once you request mentoring from a matched mentor and that request is accepted.

There is no limit on the number of mentoring relationships you can have. There are occasions where you might want more than one mentor but for a different type of support.

You will be able to view your full list of mentors under the ‘Relationships’ tab. They will be displayed in alphabetical order by first name.

Mentor FAQs Mentor FAQs

What should I write in my bio? What should I write in my bio?

Include some information about your career highlights, and any particular areas of expertise or guidance that you feel you can offer to a potential mentee. Remember that this may include a diverse range of details which cover both professional and personal skills that you have. Mentees may be seeking guidance for a wide range of reasons, and the more information you can provide up-front will help them to understand the level of support you can provide, as well as clarify what would be most beneficial to them at an early stage. This will make it easier for you to have a productive first meeting, and subsequent mentoring relationship.

How do I switch off my availability status as a mentor? How do I switch off my availability status as a mentor?

When logged into your account, click Edit Account at the top of the screen, then click Make Unavailable.

You will know your account is set to unavailable when you see the message. You are currently unavailable to mentees on the Edit Account and Profile screens.

How long should I expect to wait before I receive a mentoring proposal? How long should I expect to wait before I receive a mentoring proposal?

This can vary greatly. You may find that a mentee looking for a mentor with your skills and experience sends you a proposal within hours of you registering. However, an appropriate match could take weeks or months, so don't be disheartened if you are not snapped up immediately.

If at any time you feel unable to offer your mentoring support you can switch off your availability (see above) and then switch it back on again when your circumstances change.

How do I re-instate a proposal rejected in error? How do I re-instate a proposal rejected in error?

Rejected proposals can still be accessed from the relationships dashboard. Choose the relationship you have rejected then click on the Details link. In the bottom left hand corner of the proposal you will see Reopen Request, click on this. The other person in the relationship will then be notified.

How do I make myself ‘unavailable’ as a mentor? How do I make myself ‘unavailable’ as a mentor?

You can make yourself unavailable so that mentees cannot search for you or link up with you as a mentor. To do this, select the ‘Edit Account’ link

Additional Resources

Roleplay videos Roleplay videos

External resources External resources

If you want to learn more about mentoring in general and read about competencies, you may find the following Pharmaceutical Journal and Clinical Pharmacist articles useful:

There are many external websites with information and training on mentoring. Examples include: