Reviewing your progress

A. Personal effectiveness

• A1.4 Respond with willingness and flexibility to new situations and to change
• A1.8 Amend your behaviour, when necessary, based on evaluation of your performance by

B. Interpersonal Skills

• B1.7 Act appropriately in response to spoken and unspoken needs of others
• B1.11 Provide information and advice appropriate to the needs of the recipient(s)
• B1.12 Handle conflict appropriately
• B2.1 Acknowledge the ideas and opinions of others and act on them when appropriate
• B2.4 Give constructive feedback to others based on accurate evaluation of their performance
• B2.8 Supervise others in an appropriate manner to ensure that agreed outcomes are achieved
• B2.9 Use your knowledge and skills effectively when helping others learn

C. Medicines and Health

• C1.7 Supply extemporaneously prepared products according to the correct formula
• C1.10 Respond appropriately to requests to dispense prescription-only items without a prescription
• C2.1 Provide considered and correct answers to queries, founded on research-based evidence
• C2.4 Actively provide information and advice to healthcare professionals
• C2.5 Construct medication histories using a range of sources
• C2.6 Use medication histories correctly
• C2.8 Provide appropriate information and advice on the management of minor and common ailments
• C2.10 Demonstrate awareness of emergency first aid