Terms and conditions

 

Website terms of use Website terms of use

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE  

These terms tell you the rules for using our website www.rpharms.com (our site).

1. WHO WE ARE AND HOW TO CONTACT US  

www.rpharms.com is a site operated by the Royal Pharmaceutical Society of Great Britain (”We”). We are incorporated by Royal Charter in England and Wales under company number RC00079 and have our principal place of business at 66-68 East Smithfield, London, E1W 1AW

To contact us, please email [email protected] or telephone our customer service line on 0207 572 2737.

 2. BY USING OUR SITE YOU ACCEPT THESE TERMS

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

3. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU  

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Registered User Terms of Use which sets out the permitted uses and prohibited uses of our site which are applicable to all Registered Users. When using our site as a Registered User, you must comply with this Registered User Terms of Use. 
  • Our Privacy & Cookies Policy, which explains how we collect, use and process your personal data and gives information about the cookies on our site.
  • Our Pre-Foundation Portfolio terms and conditions set out the detailed terms and conditions applicable to Pre-Foundation users, tutors and guest users;
  • Our Event Terms and Conditions, which set out the basis on which you can make bookings for events through our site.
  • Our Group Rules, which describe the rules applicable to Networking Groups.
  • Our Advice and Information terms, which sets out the information about professional advice requested via our site.
  • Our Mentoring terms and conditions, which sets out the information about mentoring provided for RPS members through our site.

4. WE MAY MAKE CHANGES TO THESE TERMS  

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

5. WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site from time to time

6. WE MAY SUSPEND OR WITHDRAW OUR SITE  

Our site is made available free of charge. You are responsible for making all arrangements necessary for you to have access to our site.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

7. YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected] or 0207 572 2737.

8. HOW YOU MAY USE MATERIAL ON OUR SITE

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and non-commercial use only and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

9. DO NOT RELY ON INFORMATION ON THIS SITE 

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

10. WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO 

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

11. USER-GENERATED CONTENT IS NOT APPROVED BY US  

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms and to our groups and networks. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us on [email protected] or telephone our customer service line on 0207 572 2737.

12. OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU  

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.

If you are a consumer user:

  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

13. HOW WE MAY USE YOUR PERSONAL INFORMATION  

We will only use your personal information as set out in our Privacy & Cookies Policy.

14. UPLOADING CONTENT TO OUR SITE  

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Registered User Policy Terms of Use.

You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties. The rights you license to us are described in Rights you are giving us to use material you upload (see below Clause 15).

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Registered User Terms of Use.

You are solely responsible for securing and backing up your content.

15. RIGHTS YOU ARE GIVING US TO USE MATERIAL YOU UPLOAD  

When you upload or post content to our site, you grant us an irrevocable worldwide, transferable, sub-licensable non-exclusive, royalty-free license to use, store, copy, modify, distribute, publish, and process the information and content that you submit to our site without any further consent, notice and/or compensation to you or others by us.

16. WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM  

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

17. RULES ABOUT LINKING TO OUR SITE  

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Registered User Terms of Use

If you wish to link to or make any use of content on our site other than that set out above, please contact [email protected]

18. WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?  

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

19. OUR TRADE MARKS ARE REGISTERED

ROYAL PHARMACEUTICAL SOCIETY and our crest are European Community trade marks belonging to the Royal Pharmaceutical Society of Great Britain. You are not permitted to use these without our approval, unless they are part of material you are using as permitted under How you may use material on our site (see Clause 8).

Registered User terms of use Registered User terms of use

PLEASE READ THE TERMS OF THIS POLICY CAREFULLY BEFORE USING RPS REGISTERED USER SERVICES  

1. WHAT’S IN THESE TERMS?  

This policy sets out the content standards that apply when you use the RPS Registered User Services, including My CPD Portfolio, Pre-Foundation Portfolio, Foundation Portfolio and Faculty, as a: -

  • Member of RPS;
  • Registered user of the My CPD Portfolio;
  • Tutor in our Pre-Foundation scheme
  • Guest user

It applies when you register as a user of the RPS online services, register and use the RPS My CPD Portfolio, log in to your account, upload content to our site, make contact with other users on our site, link to our site, or interact with our site in any other way.

2. WHO WE ARE AND HOW TO CONTACT US  

www.rpharms.com (“our site”) is a site operated by the Royal Pharmaceutical Society of Great Britain (”We”). We are incorporated by Royal Charter in England and Wales under company number RC00079 and have our principal place of business at 66-68 East Smithfield, London, E1W 1AW

To contact us, please email [email protected] or telephone our customer service line on 0207 572 2737.

3. BY USING OUR SITE YOU ACCEPT THESE TERMS

By logging into the RPS registered user services site and using the interactive features of our site, you confirm that you accept the terms of this policy and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

4. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU  

These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy, which explains how we collect, use and process your personal data.
  • Our website terms of use, which sets out the basis on which you access our site.
  • Our Cookie Policy, which sets out information about the cookies on our site.
  • Our Pre-Foundation Portfolio terms and conditions set out the detailed terms and conditions applicable to Pre-Foundation users, tutors and guest users;
  • Our Event Terms and Conditions, which set out the basis on which you can make bookings for events through our site.
  • Our Group Rules, which describe the rules applicable to Networking Groups.
  • Our Advice and Information terms, which sets out the information about professional advice requested via our site.
  • Our Mentoring terms and conditions, which sets out the information about mentoring provided for RPS members through our site.

5. WE MAY MAKE CHANGES TO THE TERMS OF THIS POLICY  

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

6. YOUR ACCOUNT

In order to access the online services for registered users on our site, including the My CPD Portfolio, a Pre-Foundation Portfolio, Foundation Portfolio, Faculty, or our Groups and Networks you must either be a member of RPS or register as a user of our online services. We use the details you give us during registration to provide you with access to sections of our website that are only available to members of the Royal Pharmaceutical Society of Great Britain or to registered users. When you provide personal data to RPS this is in accordance with our Privacy Policy and data protection policies.

We will provide you with a personal user account to access RPS online services for registered users (your Account). You can update your details at any time by using the ‘My Profile’ area when you are logged in. It is your responsibility to ensure that your data is current and accurate. If you do not ensure your data is current and accurate, we may suspend or terminate your personal user account. If we believe that you have provided information that is false, or we consider in our sole discretion may be false, we reserve the right to terminate your access to our registered user online services immediately without notice and without liability to you.

You agree that you shall take all steps necessary to protect your Account password and keep it secret. You agree that you shall not give your Account password to anyone else or allow anyone else to use your password or Account. You are responsible for notifying us as soon as possible if you believe that the security of your password has been compromised.

We will not be responsible to you for any loss that you suffer as a result of an unauthorised person accessing your Account and we accept no responsibility for any losses or harm resulting from its unauthorised use, whether fraudulently or otherwise.

Only those members of the Royal Pharmaceutical Society of Great Britain and who are eligible for and have been admitted to membership of the Faculty programme have access to the enhanced RPS online services available to Faculty Members.

If you are a tutor or guest user in relation to a Pre-Foundation Portfolio you have been invited to review and contribute to you will not have access to all RPS online services. 

We have the right to suspend your Account and bar you from future use of our registered user services and our Groups and Networks if you violate these terms of use.

7. PERMITTED AND PROHIBITED USES

The RPS My CPD Portfolio, Pre-Foundation Portfolio, Foundation and Faculty services are intended to assist you to record your CPD and engage in interactive services provided online for members and registered users. It is intended for your personal use as a pharmacist, pharmaceutical scientist or pharmacy technician in your professional development and should be used for non-commercial purposes.

Our Groups and Networks are designed to allow pharmacist, pharmaceutical scientist or pharmacy technician and other professionals working in a similar specialty, with similar interests, or living or working in a similar location to share information, good practice and opportunities as part of an online community.

You may use our site only for lawful purposes. You may not use our site:

  • In any way that breaches any applicable local, national or international law or regulation.
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
  • For the purpose of harming or attempting to harm minors in any way.
  • To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our terms of website use.
  • Not to access without authority, interfere with, damage or disrupt:
  • any part of our site;
  • any equipment or network on which our site is stored;
  • any software used in the provision of our site; or
  • any equipment or network or software owned or used by any third party.

Networking group rules Networking group rules

(1) EXPLANATION OF GROUPS AND MODERATORS

These rules are aimed at the Networking groups (“Groups”) user base and will be used to help users understand how Networks will be controlled and governed.

The Groups structure will be made up of open, closed and hidden groups. The definition of an open group is anyone is able to join e.g. the General Group is made up of pharmacists from all backgrounds and may include some non-pharmacists who are invited experts to support the group. Open groups aim to promote the open discussion and review of information.

Closed groups are aimed at dealing with specific topics or clinical practice and users have to have a valid reason for joining that group, and make a request to the moderator of that group to get access approved. An example of a closed group is the Secure Environment Pharmacists Group.

Hidden groups are for our internal use only.

Groups

  • Members can belong to a number of Groups if they wish
  • Members can request to join a closed group via the moderator of that group
  • Experts who are not members of the Royal Pharmaceutical Society can be invited by a Group to be a guest.  This request will need to come to the Networks Manager.
  • If a group falls into non-activity for an extended period it can be removed by the Networks Manager.

Setting up a new Group

Members submit an online application form covering the following areas, which is directed to the Networks Manager:

  • Why do you want to form a focus group?
  • Outline the benefits to the Royal Pharmaceutical Society, its members and to the profession as a whole – brief
  • What will be the Group’s key focus area?
  • Where is membership likely to come from? (sector / content)
  • Will the Group have a local or national focus? If you are applying to set up a local Group we need to understand the interface with your Local Practice Forum
  • Expected membership size (estimate) – minimum size 6
  • Provide contact details for lead contact(s) / moderators - minimum 2 (see moderator rules below)
  • Provide text for the Group’s  homepage:  Scope (including target audience) and Aims /objectives
  • If a Group already exists outside our Website we will generally not want to compete with that Group, but may instead like to work in partnership with it and towards a collaborative model.

Moderators

We very much welcome the role of the moderators in our Groups and appreciate their work with us in making Networks a successful environment.  Moderators exist across all Groups and have been recruited by us to help offer advice, and monitor content of their Group.  In most cases they are volunteers and external to our staff. 

The main objectives of a moderator are as follows:

  • Help monitor the activities of the Group
  • Help ensure there is professional conduct in the content posted by Group members
  • Respond to requests from users if they request to join their Group in a professional and efficient manner
  • They have the right to accept or reject members or guests from their Group if there is alleged breach of our terms and conditions or rules by any users
  • Check that any complaints made by members are being dealt with efficiently alongside other moderators and the Networks Manager
  • Relay any concerns or improvements back to the Networks Manager
  • Help to harvest content of the Group for the main website
  • Share advice and guidance with other moderators by using the Moderators Group

(2) GROUP RULES FOR USERS

The Group Rules For Users as set out below are designed to ensure that Groups are a safe place for professional information exchange, discussion and knowledge sharing.  

Users are required at all times to adhere to these rules, as well as to our Website Terms of Use, when accessing, using and/or participating in any Group.

1. Use Groups to learn from and to support your colleagues

Take from Groups what you consider is useful, but also give back what you can, when you can. Share your knowledge and resources on the site and encourage others to do the same. Be polite and respectful at all times and remember that others may have a different point of view or level of understanding/experience and therefore may not agree with you. Remember that you can disagree without becoming disagreeable.  We are trying to accommodate pharmacists from all sectors.

2. Use workplace support first, where appropriate

Your agreed support structures or procedures should always be considered first before seeking colleagues support on Groups, eg, clinical supervision or local protocols.

3. Add your content just once

Save time and effort by only adding content to one area of our Website. The moderators will share content to other Groups if it is relevant and appropriate to do so.

4. Do not use Groups for advertising

Do not advertise for personal or commercial gain.  This specifically prohibits advertising paid jobs or professional services on the site for pharmacists or patients. We reserve the right to edit or remove advertising. Recommending professionally relevant resources is permitted, please read our guidance on recommendations.

5. Be clear, courteous, concise and constructive

Summarise the theme in the title, use simple, accessible but professional language, write out abbreviations in full, adopt a friendly tone, do not write in capitals or overuse exclamation marks and if appropriate sign off and thank people at the end.

6. You are responsible for your actions on this site

Always appraise, reflect upon and validate what you read and ensure you have a sound basis for your decisions and actions and only operate within your scope of practice and experience. If in doubt seek guidance from clinical colleagues or supervisors or seek further evidence before acting.

7. Respect copyright, data protection, privacy and the Code of Ethics at all times

Do not distribute text or graphics that are copyright protected unless you have permission to do so. Clearly state your source if you quote a book, journal, website or other reference. Do not publish onto Groups another person's contact details unless you have their explicit consent to do so.  

Do not publish examples of patients' medical records anywhere on this site.

These Group Rules For Users form part of our Website Terms of Use for using Groups.

Membership terms and conditions Membership terms and conditions

These Terms and Conditions outline what You sign up to when You become a member of the Society in any category, the Faculty membership as well as Yours and our rights under the agreement


DEFINITIONS
 

Membership agreement

The agreement between Us/We (the Society, the professional body) and You/ Your (the member)

Terms and Conditions

The rules You must abide by as part of this agreement

Royal Pharmaceutical Society

We, the professional body, RPS,  the Society

Society Membership

Membership of the Royal Pharmaceutical Society

Membership 
Category

 The category of membership You hold known as either Fellow, Member, Associate or Pharmaceutical Scientist or student

Faculty

The professional recognition programme for RPS members

Faculty Membership

Membership of the RPS Faculty

Faculty Stage

The Stage of Faculty membership You  hold as either  Stage I member, Stage II member or Faculty Fellow

Post nominals

The designatory letters You are awarded to use after Your name indicating Your  category of RPS membership and, if relevant, Your Faculty stage 

The Regulator

The General Pharmaceutical Council (GPhC) or any other name it may be known by from time to time, and any statutory body subsequently established to carry out all or the substantial functions of the GPhC

The Register

The register of pharmacists administered by the GPhC or the predecessor regulator

Fees or Membership fees

All relevant fees You must pay us to be a member of the Society including for Faculty Membership

Membership benefits

Privileges, products and services provided by the Society to its members

Written or in writing

Communication that is either printed or electronic, which includes e-mails

Laws of the Society

The regulations, and codes, guidance or requirements of the Society as made available to members on the Society’s website

Misconduct

Behaviour which goes against the Laws of the Society, or any other professional standards which we from time to time adopt or observe

Good Standing

An applicant/member of good standing adheres with the Laws of the Society, its Terms and Conditions and where relevant, the statutory requirements of the General Pharmaceutical Council and the Code of Ethics & Standards

Suitable Standing

An applicant/member who has breached either the Terms and Conditions of membership and or the statutory requirements of the General Pharmaceutical Council and the Code of Ethics & Standards, can be considered to be of suitable standing where he or she demonstrates considerable effort and willingness to be of good standing and will be likely to meet those requirements over time. This decision will be determined by the Society at its sole discretion.

Membership Committee

The appointed group of RPS members that review non-standard applications and membership from time to time as and when required

Professional Credentialing Panel

Stewards of curricula/syllabus for professional development beyond registration alignment of both assessments and curricula.

Charter

The Royal Charter which incorporated the Society in 1843 as supplemented in 2004 and amended with effect from 27 September 2010.

1. Memberships 
1a. Society Membership and Eligibility

  • You must be of good or suitable standing in order to be a member of the Royal Pharmaceutical Society
  • To be eligible for membership, You must meet the requirements relevant to the category of membership You are applying for
  • We may check Your eligibility for membership with another organisation such as the GPhC where relevant and You may have to provide proof that You meet the requirements to join the Society. We will not accept Your application if we can’t confirm Your eligibility.
  • If You are on the Register and are undergoing a formal review of Your professional standing You must tell us, we may have to put Your application on hold and will refer Your application for review by our Membership Committee. It does not mean that Your application will be subsequently unsuccessful. 
  • We have the right not to accept applications for any reason but will offer You the opportunity to appeal the decision. 
  • By submitting an application for  membership You confirm You have read and understood these Terms and Conditions and agree to keep to them and the Laws of the Society
  • By completing an application for membership You confirm You have read and understood the requirements for eligibility of membership. If we do not accept Your application for membership on grounds of ineligibility, You will only be entitled to a refund of up to 50% of any fees already paid.
  • If we accept Your application and You pay Your membership fee, we will enable Your access to all member services

We may amend our membership criteria from time to time. You should review our website where we will highlight updates on our Membership page
1b. Faculty Membership and Eligibility

  • To be eligible for Faculty membership You must be an existing member of the Society in any appropriate membership category and be of good standing as set out in section 1a. 
    • Existing member means You have paid all required membership fees and Your membership status is not Lapsed
  • You must have completed at least two years of post registration practice 
    • Your submission of a statement of eligibility is a formal declaration by You, that You have completed at least two years of post registration practice and are entitled to access Faculty resources
  • You must provide evidence and information by building a portfolio which demonstrates You have achieved the required level of professional practice as set out in the “Faculty Handbook” 
    • We will refer the evidence and information You have provided to the relevant assessment board who will make a formal assessment as set out in the assessment guide (due to be published at the end of June 2013) 
  • Your  awarded Faculty membership will reflect the stage   of professional practice You have demonstrated
    • Your Faculty membership will commence from the date of our confirmation of Your Faculty post-nominals.
  • The requirements for attaining Faculty membership is set out in detail in the “Faculty Handbook” to which we will refer You from time to time in relation to terms and conditions, and policies which apply
  • If we do not make explicit reference to some points here but which is understood to form part of any terms, rules or policies You or we must follow, which are set out in the “Faculty Handbook”  we may later refer to that section of the Handbook to inform You of these points.

2. Membership Committee

  • We will inform the Membership Committee of members who have either been removed/ suspended from the Register or subject to a criminal investigation. The committee will recommend appropriate and proportionate action both in terms of support and Your membership generally.
  • You must abide by decisions made by the Membership Committee.
  • You have the right to appeal decisions made by the Membership Committee. We will explain Your rights under our appeals process.

3. Faculty Board and Quality Assurance Panels

  • We will ensure that the Faculty operates in an open, transparent, efficient, fair and equitable manner and conform to relevant standards and principles through the Faculty’s Quality Assurance Panels – Professional Credentialing, Curricula and Accreditation – with oversight and strategic direction setting from the Faculty Board.
  • You have the right to appeal decisions affecting Your Faculty membership and Status. We will explain Your rights under our appeals process.

4. Membership fees
4a. RPS Membership Fees 

  • When You become a member, You agree to pay an annual subscription for the services and benefits we will provide
  • If You choose to pay Your membership fee by Direct Debit we will automatically renew Your membership each year until You tell us not to or You cancel the payment instruction with Your bank. Your rights relating to this type of payment instruction are protected separately by the Direct Debit Guarantee.
  • We will confirm the relevant terms for Your chosen payment method over the phone or in writing before we debit Your account  
  • We will send You a payment reminder for Your membership at the end of each membership year which You ought to pay at least 30 days before Your membership ends. If You are paying by Direct Debit we will send You an advance notice as required before we debit Your account   
  • You will not be entitled to a refund of any fees already paid unless we make an error in which case we will refund the erroneous payment

We are allowed to change the membership fee or introduce additional charges and will notify You at least 30 days before they apply. 4b Faculty Membership Fees

  • When You submit Your portfolio for assessment and we accept Your submission, You agree to pay a one off assessment fee
    • The assessment fee will be due for each submission for assessment You make and is non-refundable
  • On being  awarded Faculty membership You agree to pay an annual subscription for additional services and benefits You will become entitled to, which we will include as part of Your annual RPS membership renewal payment
  • Faculty fees are subject to all the same restrictions and policies such as our refund policy as set out herein

5.  Cancellation of Memberships 
If You no longer wish to be a member of the Society You may opt out of renewing in writing providing at least one month’s notice before the start of the upcoming membership year.If You no longer wish to be a member of the Faculty You have the right to opt out of renewing in writing providing at least one month’s notice before the start of the upcoming membership year. Your RPS membership will not be affected 
If we make an error with processing Your membership fee resulting in fees being collected after cancellation, and You have told us in writing at least one month before the payment is due, we will refund the erroneous payment.

  • If You do any of the following we will be able to cancel Your membership at any time without notice and do not have to pay back any fees already paid: 
    1. Do not keep to the Terms and Conditions of Membership or the Laws of the Society 
    2. Fail to pay Your membership fees by the payment date we agreed 
    3. No longer make Your regular payments and do not make alternative arrangements   
    4. If You are no longer of good or suitable standing, are  alleged to be involved in any activity which in our opinion could jeopardise our reputation as the professional body, the reputation of our members or the pharmacy profession in general   
    5. Engage in any other activity that we may consider to be misconduct  
  • We have the right to defer a decision to cancel Your membership to our Membership Committee. Your membership may be suspended and You will not be entitled to access any benefits.
  • Faculty membership is exclusive to RPS members. If You cease being an RPS member for any reason including if You or We cancel Your RPS membership, You will no longer be a member of the Faculty.
  • If You or we cancel this agreement under any circumstance, We remain entitled to collect from You any outstanding membership fees for the relevant period Your during which membership was active

6. Post-nominal designatory letters, and Society Fellowship

  • You are entitled to use designatory letters after Your name appropriate to the category of membership You hold. The membership team will tell You which designatory letters You can use.
  • Faculty members are entitled to use additional designatory letters after their name appropriate to their Faculty stage. The Professional Credentialing Panel will tell You which designatory letters You can use.
  • You will immediately lose the right to use any designatory letters after Your name including Faculty post-nominals if Your membership is not kept up to date i.e. if You cancel Your membership or stop paying Your fees

RPS Fellowship is an awarded status reserved for members who meet additional criteria. If Your membership ceases for any reason, You can no longer retain the status of Fellow. You must request restoration of this awarded status in writing. 
7. Membership card & certificate 

  • We will send You a membership card and certificate when You become a member of the Society. You will be sent a replacement card every time You renew Your membership.
  • Your membership card and certificate are not endorsements to practise as a pharmacist nor can either be used as proof of Your good professional standing or entitle You to special privileges other than as made available through the Society.  
  • Membership cards and certificates remain the property of the Society

8. Personal Data and Marketing

  • If you have chosen to provide us with your personal details, that data will only be used by us in accordance with these terms and conditions, for the purpose of the legitimate aims and objectives of the society.
  • Any information you provide to us will be put onto our database and processed by us for marketing purposes, market research, tracking of sales data, contacting you regarding membership renewals, late payment and other membership information. All communication and data processing is carried out in order to provide you with services, contact you, or send you publications.
  • We may disclose your data to specially selected third parties, professional advisers, agents and suppliers only for the purposes set out in these terms and conditions. Disclosure of data to third parties, suppliers, or agents will only occur for the purposes of contracting with Data Processors pursuant to a strict Data Processing Agreement, to enable marketing campaigns for the purpose of notifying members regarding expired, pending, altering or renewing membership or other membership purposes.
  • Indicating your acceptance to these terms and conditions, indicates your acceptance to having your data processed in this way. If you do not consent to having your data processed in this way please contact [email protected]

9 RPS Services and Resources
 9a RPS Support

  • Any advice that You receive from the Society by way of RPS Support (which includes telephone advice, responses to any submission made by You via our online enquiry form and responses to any email queries) or other communications is provided to You subject to the following Terms and Conditions for information and advice. The submission by You of an enquiry via any of the methods mentioned above shall constitute acceptance of those terms and conditions.    

9b Faculty Resources and Tools

  • All eligible members of the Society who have completed a minimum of up to two years of post registration practice will upon correctly completing and submitting through an accepted method, a statement of eligibility form, will be granted access to the Faculty resources and tools

9c General

  • When We offer a service to members We will ensure it is relevant and accessible
  • We will keep You informed about the Society and any changes that affect Your membership.
  • We will provide You with an opportunity to influence the Society’s approach to membership.
  • We will stand by any promise, offer or promotion We make available to You during the course of Your membership.
  • We will ensure we have adequate and suitable systems and procedures in place and offer a high level of service
  • We will fix any disruption to the service You experience as promptly as is reasonably possible

We retain the right to alter, suspended or withdraw services, products, privileges or offers at anytime without notice
10. The Society and Governing Law

  • In some circumstances we may decide not to do something which we are entitled to do under these terms, or the Laws of the Society but it does not mean we are waiving (giving up) our rights.  
  • These terms and conditions shall be governed by and construed in accordance with English law.

11.  Refund of membership fees

  • We do not refund membership fees including Faculty assessment fees and renewal fees already paid under any circumstance
  • If You are paying by Direct Debit We will send You an Advance Notice of any pending payment at least ten days before Your payment is due. If You fail to alert us to any errors which result in an error with Your payment amount or the due date You will not be entitled to a refund
  • Exceptions  may apply as described under:
    • Membership & Eligibility, see section 1a
    • Membership Fees, see section 4
    • Cancellation of memberships see section 5
  • If You believe You  any of these exceptions apply, You must make Your claim within 6 months of the original payment being made, otherwise We will not be obliged to make any repayment

Advice and information Advice and information

Any advice that you receive from the Royal Pharmaceutical Society (“RPS”) by way of its helpline (which includes telephone advice, responses to any submission made by you via the RPS online enquiry form and responses to any email queries) or other communications is provided to you by RPS subject to the following terms and conditions. The submission by you of an enquiry via any of the methods mentioned above shall constitute acceptance of the following terms and conditions.  You agree with RPS that:

  1. Advice and information is provided by RPS to members of RPS on pharmacy matters including but not limited to medical, ethical and practical issues. You acknowledge that you shall not rely on any advice given by RPS in respect of any purpose other than the purpose for which the advice was intended to be given. Advice or information provided by RPS does not constitute legal advice and cannot be relied on as such.
  2. RPS does not endorse any treatments or products discussed during advice given by or included in any communication from RPS.
  3. In receiving advice from RPS, you agree that you shall interpret such advice in light of your own professional knowledge and all relevant pharmacy and healthcare literature and guidelines. 
  4. To the fullest extent permitted by law, RPS shall not be liable to you whether in contract, tort (including but not limited to negligence), under statute or otherwise arising out of or in connection with advice given by RPS and you agree that such advice is given by RPS with reference to relevant pharmacy and healthcare guidelines, publications and/or standard practice at the time that such advice is given and accordingly RPS accepts no liability for the inaccuracy of such advice and is making no promises in respect of any results that may occur as a result of you following such advice. 
  5. Without prejudice to any other provision of these terms and conditions, you agree that RPS shall have no liability to you in respect of any loss, liability or damage that you suffer as a result of or in connection with the death or personal injury of any person to whom you have given advice whether such death or personal injury was caused by RPS’s negligence or not.
  6. Without prejudice to the provisions of the clauses above, in the unlikely event that RPS is found to incur any liability in respect of advice given to you by RPS, the total liability of RPS in respect of such advice for any loss, liability or damage, howsoever caused, whether in contract, tort (including but not limited to negligence), under statute or in any other circumstances will be limited to the amount of monies that RPS receives from its insurers in respect of such liability.
  7. Without prejudice to clause 5 above, nothing in these terms excludes RPS’s liability for death or personal injury caused to you by RPS’s negligence or for fraud or fraudulent misrepresentation.
  8. A reference in these terms and conditions to RPS includes all of RPS’s employees, agents and other representatives.
  9. These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed and construed in accordance with the law of England and Wales. You and RPS irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these terms and conditions or their subject matter.

Events refund policy Events refund policy

These event terms and conditions apply to all booking requests submitted after 1 December 2017. If you have previously booked RPS events before this date, please read these terms and conditions carefully.

  1. About these Terms
    1. These terms and conditions (“Terms”) explain the terms and conditions applicable to event booking requests made by you with the Royal Pharmaceutical Society of Great Britain, incorporated by Royal Charter in England and Wales under company number RC000799 and having its principal business address at 66-68 East Smithfield, London, E1W 1AW (‘we’ and ‘our’).
    2. These terms and conditions apply to RPS Events and Pre-Registration Revision Courses and Mock Days. Different cancellation policies apply to these different types of Events so please read Clause 7 carefully.
    3. Making a booking request for an event constitutes your acceptance of these Terms and your agreement to comply with them. Please read these Terms carefully before you complete an event booking request. These terms tell you how event bookings can be made, changed and cancelled, and other important information. Where you are making a booking on our website, these Terms should be read in conjunction with our website Terms of Use and Cookies and Privacy Statement.
      Your attention is particularly drawn to the provisions of Clause 9 (Limitation of Liability)We reserve the right to amend these Terms from time to time.
    4. If you think there is a mistake in these terms or require any changes, please contact us to discuss. Our contact details are:
      Email: [email protected]
      Telephone: 0845 257 2570
      Fax: 020 7572 2506
      Web: www.rpharms.com/events
    5. If we need to contact you about your booking request we will do so using the contact details submitted by you during the booking process.
  2.  Type of Events we offer
    In these terms and conditions: -
    1. RPS Events mean conferences, courses, workshops and webinars which are available to RPS members, non-members and stakeholders.
    2. Pre-Registration Revision Courses and Mock Days mean the series of Pre-Registration Revision Courses and Mock Days delivered by the RPS for its members who are undertaking pre-registration training to meet the General Pharmaceutical Council criteria for registration as a pharmacist.
    3. Event means the event that you are making a booking request for at the time of acceptance of these terms and conditions.
  3. Your Booking
    1. How we will accept your booking request. Submitting an event booking through our online event booking system does not guarantee you a place at any of our events. We will issue an automated email confirmation of your booking request but a contract will not come into existence between you and us until we receive cleared payment from you of the Fee applicable to the Event. Payment of the Fee must be made at least seven days before the Event to guarantee you a place at the Event – if payment of Fee is not made at least seven days before the Event we reserve the right to reject your booking and offer your place to another applicant.
    2. If we cannot accept your booking we will let you know by email and refund any payment made.
    3. It is your responsibility to ensure that the information you provide to us during the booking process is complete and accurate.
    4. We reserve the right to give booking preference to those people who meet any attendance criteria for the Event. If applicable, this criteria will be on our website on the page for the Event.
  4. Payment
    1. The Fee for the Event will be shown on our website on the page for the Event.
    2. Payment of the Fee should be made by electronic payment on our website at the time of making the booking request. If you experience difficulties with making payment please contact our events team to arrange an alternative method of payment.
    3. Payment must be received at least seven days prior to the Event to guarantee a space at the Event, unless otherwise agreed directly with us in writing using the contact details in Clause 1.4, and in all cases must be received by us before the Event begins. 
  5.  The Event
    1. We will use reasonable endeavours to describe event content in the event descriptions on our website accurately but these are intended only to give an approximate idea of the Event.
    2. We reserve the right to amend the programme of the Event or to cancel the event and any booking.
    3. It is your responsibility to comply with all instructions given at the Event and to comply with all applicable laws, including health and safety laws, fire regulations and any codes of conduct for wi-fi access.
    4. If attendance at the Event makes you privy to any information which is marked, or might reasonably be understood to be, confidential, you shall not use such information for any other purpose other than participation in the Event.
    5. Attendance at any Event is not guaranteed to meet any revalidation or CPD requirements you may have.
    6. Special dietary requirements must be notified to us in writing, either during the booking process or by contacting us by email before the Event. 
  6. Data Protection
    1. Our Cookies and Privacy Statement sets out the terms on which we process any personal data we collect from you, or that you provide to us. By making a booking for the Event, you consent to such processing by us and you warrant that all data provided by you is accurate. We may authorise a third party to process such data for the purposes of delivering the Event on terms which are substantially similar to those set out in these Terms. We will only ever give your personal data to other third parties where the law either requires us or allows us to do so, or where you have given consent under this clause 6.
    2. By making a booking for the Event you consent to the personal data (as defined in the Data Protection Act 1998 as amended) submitted through our booking system being used: 
        • For all necessary purposes for the administration of the Event including registration, delegate badges and catering.
        • To contact you about the Event;
        • To provide delegate lists in hard copy and electronic form to other attendees at the Event including delegates, speakers and third-party sponsors of the Event.
    3. By attending the Event, you agree that we may use, reproduce and/or publish in any way whatsoever (without any payment being due to you) any photographs and/or video/audio that may pertain to you (including your image, likeness and/or your voice) and that we may licence others to do the same. You agree that such material may be used in our publications, public affairs releases, broadcast material and on our website, or for other related purposes. This agreement will continue until you notify us in writing that permission is withdrawn.
  7. Cancellation by you
    1. Cancellation of Pre-Registration Revision Courses and Mock Days. These Events are non-refundable. If you find you are not able to attend the Event after booking a place, please notify us in writing as soon as possible, via email. No refund will be made for any cancellation by you under this clause 7.1 and under no circumstances will we reimburse you for any expenses incurred in making arrangements to attend the Event.
    2. Cancellation of RPS Events. If the Event is an RPS Event and you find you are not able to attend the Event after booking a place, please notify us in writing as soon as possible, via email. If a colleague is able to attend in your place and you notify us in writing, we are pleased to accept the substitution at no extra charge subject to such colleague submitting a new booking request for the Event including accepting these booking Terms and Conditions. Substitution is permitted at any time if notified in writing up to 5 clear working days prior to the event. If we receive your written notification of cancellation more than 30 clear working days before the Event, we will refund the Fee, less a 15% administration fee where the Event is a conference. If we receive your written notification of cancellation at least 30 working days but up to 14 clear working days before the Event, we will refund 75% of the Fee. No refund will be made if we receive your written notification of cancellation less than 14 clear days prior to the Event. No refund will be made if we not receive and acknowledge your written notification of cancellation. Under no circumstances will we reimburse you for any expenses incurred in making arrangements to attend the Event.
    3. Cancellation of Webinars. If the Event is a webinar and you find you are not able to attend the Event after booking a place, please notify us in writing as soon as possible, via email.
  8. Cancellation by us
    1. We shall use all reasonable endeavours to provide the events described on our website but we reserve the right to cancel or change the Event for any reason including but not limited to situations where the Event is under-subscribed, it becomes difficult for us to deliver the intended content, or for other reasons resulting from events, circumstances or causes beyond our reasonable control.
    2. If the Event is cancelled for reasons outwith our reasonable control no refund of the Fee will be given. If the Event is cancelled for reasons within our control, such as the Event being under-subscribed, we will refund the Fee but will not be liable for any expenses incurred by you in making arrangements to attend the Event.
  9. Limitation of Liability
    1. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the description of the Event, or event bookings generally, whether express or implied.
    2. We will not be liable to you, or any other person making a booking or attending an Event in your place, for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
        • Cancellation, including any expenses incurred by you in arranging attendance at an Event.
        • Change
        • Loss of profits, sales, business or revenue; 
        • Loss of anticipated savings;
        • Loss of use or corruption of software, data or information; 
        • Business interruption; 
        • Loss of business opportunity, goodwill or reputation; or 
        • Any indirect or consequential loss or damage. 
        • Loss resulting from reliance or action or failure to act based on material delivered at the Event.
    3. Nothing in these Terms shall limit or exclude our liability for: -
        • death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable);
        • fraud or fraudulent misrepresentation;
        • any matter for which it would be unlawful to exclude or restrict liability.
    4. Subject to the other provisions in this clause, our total liability to you, whether in contract, tort (including negligence), breach of statutory duty or otherwise, arising under or in connection with these Terms shall be limited to the total fee paid by you to book the Event.
  10.  Miscellaneous
    1. We may transfer our rights and obligations under these Terms to another organisation.
    2. You need our consent to transfer your rights under these Terms to someone else, for example under Clause 7.
    3. Unless it expressly states otherwise, these Terms do not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.
    4. Any written communication to us required under these Terms should be addressed to [email protected] in the first instance. You can also contact our Events Team using the following details:
      Telephone: 0845 257 2570
      Fax: 020 7572 2506
      Web: www.rpharms.com/events
    5. These Terms constitutes the entire agreement between you and us and supercedes and extinguishes all previous agreement, promises, assurances, warranties, representations and understandings between you and us, whether written or oral, relating to its subject matter.
    6. Except as set out in these Terms, no variation of the Terms shall be effective unless it is in writing and signed by the parties.
    7. A waiver of any right or remedy under these Terms or by law is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A failure or delay by a party to exercise any right or remedy provided under these Terms of by law shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy. No single or partial exercise of any right or remedy provided under these Terms or by law shall prevent or restrict the further exercise of that or any other right or remedy.If any provision or part-provision of these Terms is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms.
  11. Governing Law
    These Terms are governed by and construed in accordance with the laws of England and you agree to accept the exclusive jurisdiction of the English courts in relation to any dispute that may arise in connection with these Terms.

Mentoring terms and conditions Mentoring terms and conditions

Use of RPS Mentoring Service
These terms and conditions set out your rights, obligations and restrictions for use of the Royal Pharmaceutical Society of Great Britain’s (“RPS”) mentoring service (the “RPS Mentoring Service”). Prior to participating in the RPS Mentoring Service, please read these terms and conditions carefully. If you do not agree with these please refrain from using the RPS Mentoring Service. 

Submission of Personal Details 
Completion of the registration form constitutes consent on your part for the information submitted to be shared with RPS and potential mentees or mentors. You represent and warrant that all registration information you submit is truthful and accurate and you will maintain the accuracy of such information (including your email address). 

Use of Mentoring Service
You may only use the RPS Mentoring Service for lawful purposes. You may not use it:

  • for purposes that would breach any applicable local, national or international law or regulation or in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam)
  • to knowingly transmit any data, send or upload any material that contains viruses or any other harmful programs;for infringements of copyrights, patents or trademarks;for inappropriate sexual conduct;for harassment of other users; orimpersonation of any persons for gain or benefit.

While the mentoring process will facilitate the professional development of both mentor and mentee, the RPS Mentoring Service should not be considered as a substitute for professional judgment. The final responsibility for judgments and decisions made by participants in the RPS Mentoring Service, and the actions that flow from them, lie with participants in this service. RPS therefore recommends that service users personally assess the professionalism, experience and credentials and references of the mentor and agree contractual terms before entering into any mentoring programme. They should also satisfy themselves that the mentor possesses the experience necessary to deliver against their requirements. 

While RPS has made every effort to ensure that mentoring provided through this service is of high quality and relevant to applicants, it cannot guarantee the integrity, quality or accuracy of the advice or guidance provided by mentors.

Confidentiality 
Pharmacists have a professional requirement for confidentiality in patient care and this should be extended to professional networking within the RPS Mentoring Service. The RPS Mentoring Service is a private network for mentors and mentees, and it is expected that the mentoring relationship will be an exclusive one-to-one relationship.Discussions between mentor and mentee and information received as a result of the RPS Mentoring Service should be kept confidential and not disclosed unless required by law.

Data Protection
Information about mentors and mentees submitted to the RPS Mentoring Service will be processed, stored and shared by RPS in accordance with the Data Protection Act 1998. This information constitutes personal information and will be used only for the purposes of administering the mentoring service, and not for any third party or commercial mailings.

Limitation of Liability 
The information in the RPS Mentoring Service is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; andany liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the RPS Mentoring Service or in connection with the use, inability to use, or results of the use of it.This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Amendments & Changes
RPS may revise these terms and conditions at any time.

Termination or Suspension of Use
RPS will determine, in its discretion, whether there has been a breach of these terms and conditions.  When a breach has occurred, RPS may take such action as it deems appropriate, including but not limited to immediate, temporary or permanent withdrawal of your right to use the RPS Mentoring Service.

Governing Law
These terms and conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. 

The English courts will have exclusive jurisdiction over any claim arising from, or related to the RPS Mentoring Service. 

Pre-Foundation Portfolio user terms Pre-Foundation Portfolio user terms

The Pre-Foundation Portfolio (“Portfolio”) is an online tool which enables Trainees to electronically document the training they receive and the skills they develop during their Pre-Foundation placement and enables Tutors to provide training feedback to their allocated Trainee using the Portfolio. Additionally, Guest Users will be able to provide training feedback to Trainees where invited to do so.

These terms and conditions (“Portfolio Terms”) govern your use of the Portfolio.

By accessing or using the Portfolio or otherwise indicating your consent, you agree to be bound by these Portfolio Terms in addition to the terms set out in Section A of our Website Terms of Use (www.rpharms.com/footer-links/-terms-conditions).

We may change or update these Portfolio Terms from time to time by posting the new version on our Website. Our updated Portfolio Terms will apply to the Portfolio from the date on which we post them on our Website. Please therefore check these Portfolio Terms when you access or use the Portfolio.

Unless otherwise defined below in these Portfolio Terms, capitalised terms have the meanings given to them in our Website Terms of Use.

Please read these Portfolio Terms carefully. 

  1. DEFINITIONS
    The following definitions apply in these Portfolio Terms:
    “Content” information, derived and calculated data, documents, text, software, music, sound, photographs, graphics, video, messages and other materials of any kind and in any form which is stored, distributed or presented within the Portfolio;  
    “Documentation” the document made available to Users by us from time to time which sets out a description of the Portfolio and the User instructions for it;  
    “Guest Users” such persons, employed or contracted by a Trainee’s employer, who have been granted restricted guest access to the Portfolio and has a Login;  
    “Intended Use”
    (i)    by Trainees to electronically document the training they receive and the skills they develop during their pre-registration training,
    (ii)   by Tutors to provide training feedback to their allocated Trainee, and
    (iii)  by Guest Users to provide training feedback to Trainees;
    “Login” each User account for access to the Portfolio that has been allocated a username and password by us;  
    “Normal Business Hours” 9.00am to 5.00pm UK time excluding Saturday, Sunday and public holidays in London;  
    "Pre-Foundation” our Pre-Foundation programme to support MPharm students and Trainees. The Portfolio is for use by Trainees, Tutors and Guest Users only;  
    “Registered Users” Trainees and Tutors to whom we have granted access to use the Portfolio for the Intended Use and who have a Login;  
    “Trainee” a pre-registration trainee pharmacist;  
    “Trainee Portfolio” a Trainee’s own personal section of the Portfolio;  
    “Tutor” a registered pharmacist who is a colleague of a Trainee and who is allocated by their employer to supervise the training of that Trainee;  
    “User Content” Content uploaded and saved to the Portfolio by Users or by us on behalf of Users;  
    “Users” Registered Users and Guest Users;  
    “Virus” any thing or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the User experience, including worms, trojan horses, viruses and other similar things or devices;  
    “Website” our website www.rpharms.com and our associated web pages.  
  2. ACCESS TO THE PORTFOLIO
    1. Trainees. A Trainee may only access the Portfolio:
      1. while s/he is a member of the Royal Pharmaceutical Society of Great Britain and is up to date with his/her membership fee payments; and
      2. provided that his/her employer has subscribed to our Portfolio service during the course of his/her pre-registration training year with that employer.
    2. Tutors. Each Tutor may only access the Portfolio to the extent required to enable him/her to provide permitted training feedback to the Trainee allocated to him/her. Each Tutor is responsible for ensuring that s/he is reviewing and evaluating the Trainee Portfolio of his/her correct allocated Trainee at all times.
    3. Guest Users. Guest Users may only access the Portfolio to the extent required to enable them to provide permitted training feedback to a Trainee who has asked them for such feedback.
    4. Availability. We will use reasonable endeavours to make available the Portfolio through our web portal but we cannot guarantee that the Portfolio is error-free, never interrupted or 100% available, particularly during planned maintenance and unscheduled maintenance. We may at our sole discretion revert to a previous version of the Portfolio and related Content. In addition, we will not be responsible for unavailability or interruption due to: 
      1. third party hardware or software;
      2. your failure to follow reasonable instructions in relation to the use of the Portfolio or to adhere to any required configurations, use supported platforms or policies for acceptable use;
      3. unauthorised action or inactions by you or any User;
      4. pre-release, beta, discretionary or trial services or functionality;
      5. delays or failures resulting from the transfer of data over communications networks and facilities, including the Internet.
    5. Maintenance and updates: You acknowledge that we may at any time, at our sole discretion and without notice (a) suspend the Portfolio for repair, maintenance or improvement, which we will use our reasonable endeavours to restore as quickly as is reasonably possible; (b) make available such updates, upgrades, bug fixes, enhancements or other changes which we feel appropriate; and/or (c) extend, enhance, change or discontinue any part of the Portfolio.
    6. Support. We will provide Registered Users (but not Guest Users except where we decide at our sole discretion on a case by case basis) with our standard customer support services by telephone, email or through our web portal during our Normal Business Hours.  If you are a Registered User and require support, please contact us by email via [email protected].  Please note that we do not provide support: (a) in respect of faults or problems directly or indirectly arising from: (i) incorrect use of the Portfolio; (ii) products or services not supplied by us; (iii) any cause external to the Portfolio; or (iv) errors or issues associated with data or Content provided by any third party; (b) where you are using anything other than the most recent version of any relevant software; (c) where you or any third party not authorised by us has modified, or attempted to modify, the relevant software or attempted to resolve the problem; or (d) if any membership fees due to us by you are unpaid.
  3. USING THE PORTFOLIO
    1. Use. You shall use the Portfolio for the Intended Use only. We make no claim or warranty regarding the effectiveness or suitability of the Portfolio, and we will not be responsible for the result of use and reliance on the Portfolio by any User.
    2. Unauthorised access. You shall take all steps necessary to protect your account password and keep it secret. You agree that you shall not give your account password to anyone else or allow anyone else to use your password or account. You are responsible for notifying us as soon as possible if you believe that the security of your password has been compromised.
    3. Our right to remove content. We have the absolute right to remove any Content and data, including any User Content or other materials that Users have included on the Portfolio that, in our sole and absolute opinion, infringes third party rights, causes offence or otherwise breaches these Portfolio Terms and/or our Website Terms of Use. 
  4. USER ROLES
    While accessing and using the Portfolio, you agree not to:
    1. upload, post, publish, transmit or reproduce any information that: 
      1. infringes any copyright, trade marks or any other intellectual property belonging to a third party, or that you otherwise do not have a right to transmit under any law or under contractual or fiduciary relationships; 
      2. violates or infringes in any way upon the rights of others, including content which is inaccurate, false, hateful, threatening, abusive, offensive, harassing, unlawful, defamatory, libellous, tortious, slanderous, invasive of privacy or publicity rights, vulgar, obscene, profane, or is racially, ethnically or is otherwise objectionable; 
      3. is pornographic or sexually explicit; or contains nudity unless (in our opinion) it is justified in the context of an explanation of a clinical condition; or
      4. consists of links or recommendations to visit other websites that contain content which is not compliant with these Portfolio Terms or our Website Terms of Use; 
    2. forge or otherwise manipulate uniform resource locators or other identifiers to disguise the origin of any content transmitted through the Portfolio or any other section of our Website, to acquire unauthorized access to restricted areas of the Portfolio or any other section of our Website, or for any other purpose;
    3. promote or provide instructions, information or advice about illegal activities, promoting physical harm or personal injury against any individual or group;
    4. stalk or otherwise harass another User;
    5. collect or store personal data about other Users;
    6. and you agree to comply with all applicable laws, regulations and codes, for example (but without limitation) the Data Protection Act 1998 (and all related and subsequent applicable data protection legislation) and the Code of Ethics for Pharmacists and Pharmacy Technicians and Professional Standards and related guidance documents.
  5. CONTENT
    1. Responsibility of Data. You may provide data and Content to the Portfolio via the Website interface.  You acknowledge that we have no responsibility for the Content provided to the Portfolio by other Users or any third party and that such Content is the sole responsibility of the originator. We make no representation or commitment as to the authenticity, reliability or accuracy and shall have no liability or obligation whatsoever in relation to such data or Content, including derivatives of such data or Content.
    2. Ownership and use of Content. Except as provided under these Portfolio Terms and our Website Terms of Use, we obtain no rights from you to your User Content. You consent to our use of your User Content to provide the Portfolio. We may disclose User Content to comply with any request of a governmental or regulatory body (including subpoenas or court orders).
    3. Responsibility for Data Loss. We have back-up procedures for User Content but we cannot guarantee that these will be made with the frequency that Users require. You acknowledge that we are not a specialist provider of archiving or data storage or security services and accordingly Trainees are responsible for ensuring they regularly back up all User Content that relates to their training to protect against an event of data loss, and: (a) in the event of any loss or damage to User Content, each User’s sole and exclusive remedy will be for us to use reasonable endeavours to restore the lost or damaged User Content from the latest back-up maintained by us; and (b) we are not responsible for any loss, destruction, alteration or disclosure of User Content caused by you or any User or third party.
      In addition, when you are a Trainee you agree to back-up your Trainee Portfolio regularly throughout your use of the Portfolio and in full upon completing your pre-registration training year.
    4. Your warranties. You confirm and warrant to us that: (a) you have the right to upload your User Content within the Portfolio; (b) our storage, processing and distribution of your User Content in the course of providing the Portfolio will not be unlawful or infringe any third party rights (including intellectual property rights) or licences; (c) your User Content is not unlawful, libellous or in any way contravenes any requirement of law or code of practice; and (d) your User Content does not contain any Virus.
  6. DATA PROTECTION AND PRIVACY
    1. Privacy. We consider your personal data to be private and we operate the Portfolio according to our Privacy Policy (www.rpharms.com/footer-links/-cookie-privacy-policy), which we may update from time to time.
    2. Tutor and Guest User access. Each Trainee acknowledges that their allocated Tutor or invited Guest User will be able to view and comment on all or some User Content within their Trainee Portfolio. 
    3. Trainee access. Each Tutor and Guest User acknowledges that their allocated Trainee will be able to view all User Content within his/her Trainee Portfolio, and that since (subject to these Portfolio Terms and our Website Terms of Use) the Trainee Portfolio belongs to that Trainee, you will not be able to delete your User Content after submitting it to the Trainee Portfolio.
  7. NETWORK CONNECTIONS
    Access to the Portfolio is dependent on a stable Internet connection and you are solely responsible for maintaining such connection in order to access the Portfolio. We will not be liable for any problems, conditions, delays, delivery failures and all other loss or damage arising from or relating to your network connections or telecommunications links or caused by the Internet.
  8. ACCESS AFTER REGISTRATION OR SUBSCRIPTION
    Trainees. Our current policy is to enable Trainees to continue to access the Portfolio after completion of their pre-registration training year, provided that they continue to be a member of the Royal Pharmaceutical Society of Great Britain and are up to date with their membership fee payments. We reserve the right to change our policy at any time, in which case we will use reasonable endeavours to inform Trainees of this. Each Trainee is responsible for downloading his/her Trainee Portfolio in full upon completing his/her pre-registration training year. We also draw Trainees’ particular attention towards clause 9.2 below. 
    1. Tutors. Each Tutor’s access to the Portfolio will end upon his/her allocated Trainee’s completion of their pre-registration training year, or earlier if his/her employer’s subscription to the Portfolio ceases for any reason
  9. DELETION OF DATA
    1. After completion of their pre-registration training year, a Trainee can request that we securely delete his/her Trainee Portfolio by contacting [email protected]. Once we delete a Trainee’s Portfolio it will not be recoverable, therefore all Trainees must ensure that they have downloaded a complete copy of his/her Trainee Portfolio before requesting its deletion. Without limiting clause 5.3 (Responsibility for data loss), we will not be liable for any data loss caused by any Trainee’s deletion request.
    2. We reserve the right to delete or remove any Trainee’s Trainee Portfolio after completion of that Trainee’s pre-registration training and we shall have no liability for any losses (including data loss) in relation to such deletion or removal
  10. INTELLECTUAL PROPERTY
    You acknowledge that we and/or our licensors own all intellectual property rights in the Portfolio, the Documentation and the Content provided by us, including all enhancements and modifications that we make. You have no rights in or to use the same except as expressly permitted by us in these Portfolio Terms and our Website Terms of Use.
  11. INDEMNITY
    You will defend, indemnify us and hold us harmless against claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with (a) your use of the Portfolio; and (b) your breach of these Portfolio Terms and/or our Website Terms of Use. 
  12. LIMITATION OF LIABILITY
    1. Loss of Data. We shall not be liable for any partial or total loss of Portfolio data. You will be liable for maintaining back-up copies of all Portfolio data.
    2. Loss of Access to the Portfolio. We shall not be liable for any loss if you are unable to access the Portfolio.
    3. No Unlawful Limitations or Exclusions. Nothing in these Portfolio Terms excludes either party’s liability: (a) for death or personal injury caused by negligence; (b) for fraud or fraudulent misrepresentation; or (c) for any other liability which may not be limited or excluded by law.
    4. Excluded Warranties. Save as expressly provided in these Portfolio Terms, all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity are hereby expressly excluded to the extent permitted by law.
    5. Excluded Losses. Neither party shall be liable for any (i) loss or corruption of data, (ii) loss of software or use of computer equipment, (iii) business interruption, (iv) loss of anticipated savings, (v) loss of business opportunity, goodwill or reputation, or (vi) any indirect or consequential loss.
    6. Aggregate Liability. Our total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of these Portfolio Terms shall be limited to one hundred pounds (£100). You acknowledge that this limitation is fair and reasonable which reflects that the Portfolio is available to you at no cost to you.
    7. Force Majeure. We shall have no liability to you under these Portfolio Terms if we are prevented from or delayed in performing our obligations under these Portfolio Terms, or from carrying on our business, by acts, events, omissions or accidents beyond our reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes, failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors.
  13. LAW AND JURISDICTION
    These Portfolio Terms and any disputes or claims arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) are governed by, and construed in accordance with, the law of England and the courts of England shall have exclusive jurisdiction to settle any such dispute or claim.

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