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We know that it is important for the profession to get the culture right. There have been infamous examples across industries and organisations of the problems caused by the wrong culture, including within the banking industry, the media and within healthcare. The wrong type of culture contributed to the unacceptable failings at Mid-Staffordshire NHS Foundation Trust hospital between 2005 and 2008, those at Orchid View care home and also the abuse at Winterbourne View private hospital.