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Pharmaceutical care was defined by Hepler and Strand in 1990 as “the responsible provision of drug therapy for the purpose of achieving definite outcomes that improve a patient’s quality of life”. Since the 1990’s the definition has developed further and rather than being focussed on processes, systems, now focusses on patient outcomes. The Primary Care Network Europe (PCNE) defines it as “the pharmacist’s contribution in the care of individuals in order to optimise medicines and improve health outcomes”. This definition recognises that pharmaceutical care is done as part of a multi-disciplinary team and empowers the patient, through shared decision making, to make the most of their medicines.